Andalus Privacy Policy

Last modified: March 1, 2025

Welcome to Andalus. This privacy policy explains how we collect, use, and protect your personal information when you use our Andalus application. Your privacy is important to us, we are committed to protecting your data. By using Andalus, you agree to the practices described in this privacy policy.

1. Information We Collect

When you use Andalus, we may collect the following types of information:

a. Identification Information

  •  Name
  • Email (optional)
  • Phone Number (optional)

Address (optional)  Please note that these details are not collected automatically; users voluntarily provide this
information.

b. App Permissions

  • Notification Permission: We use notification permissions to send you relevant
    notifications related to Andalus.
  • Access to Photos and Camera: We request this permission only if you choose to
    add photos when submitting a complaint through the Andalus application. Access to
    the camera and photos is strictly limited to this feature.

2. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes mentioned in this privacy policy. You always have the right to modify or delete your personal information from our system.

3. Information Security

We implement security measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

4. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be indicated by
the “Last Updated” date at the top of this policy.

5. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please
contact us at: support@andalus.qa.
By using Andalus, you agree to this privacy policy. We appreciate your trust in our
application.